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30-Day Money-Back Guarantee

We stand behind every Lumio light. If you're not completely satisfied with your purchase, we'll make it right — no hassle, no questions asked.

How it works

  • 30 days from the day your order is delivered to request a refund.
  • Full refund of the product price to your original payment method.
  • The light does not need to be unused — try it in your closet, hallway, or under-cabinet and see how it works.
  • Return shipping is the buyer's responsibility unless the item arrived damaged or defective.
  • Refunds are processed within 5–10 business days after we receive your return.

How to request a refund

Email Malamononono@gmail.com with your order number and we'll send return instructions. Most requests are handled within 24 hours.

Exchanges

Need a different quantity or had a defective unit? Email us and we'll arrange a free replacement.

30-day guarantee
Easy returns
Friendly support